Privacy & Cookies Policy
Last updated: 17/08/2025
We respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights under UK data protection law.
Information we do not collect
- We do not run user accounts or mailing lists on this website.
- We do not collect personal information for marketing or profiling.
Information we may collect
Basic website logs
- Our hosting provider automatically collects standard technical information (such as IP addresses, browser type, pages visited, and time of visit) for security and maintenance purposes.
- We do not use this information to identify visitors.
Email communications
- If you choose to contact us by email, we will store the information you provide (such as your name, email address, and the contents of your message) so that we can respond.
- We only keep these communications for as long as necessary to handle your enquiry, unless required by law to retain them.
Discord community
- We host a community on Discord. To join, you will need a Discord account. Account data and login details are handled by Discord and covered by their Privacy Policy.
- When you post in our server, your messages, audio, or other content can be seen by other members and by us as server admins.
- We may process limited user data (e.g. usernames, messages, moderation actions) to keep the community safe.
- We do not download, sell, or share this information outside of Discord unless necessary for safety or legal reasons.
- Any direct messages you send to us or moderators are private between you and the recipient, but are still processed by Discord.
How we use your information
- To respond to enquiries you send us.
- To maintain the security and functionality of our website.
- To moderate our Discord server.
Legal basis for processing
Under UK GDPR, we process:
- Website log data on the basis of legitimate interests (website security and functionality).
- Email communications on the basis of consent (you choose to contact us) or contract (if your enquiry relates to services we provide).
- Discord community data on the basis of legitimate interests (community safety and moderation).
What are cookies?
Cookies are small text files placed on your device when you visit a website.
How we use cookies
Essential cookies
- Our hosting provider may set cookies that are strictly necessary for security and basic functionality of the site.
Embedded content
- If you play episodes through embedded players (e.g. Spotify, Apple Podcasts, YouTube), those platforms may set their own cookies. We do not control these cookies and recommend you review their privacy and cookie policies.
Managing cookies
You can control or delete cookies through your browser settings. To learn more, visit:
- AboutCookies.org
- ICO guidance on cookies
Please note: blocking all cookies may affect how this site and embedded content function.
Your rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your personal data.
- Object to or restrict certain processing.
- Lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.
To exercise your rights, please contact us at: shout@thecollators.com.
Third-party services
If you follow links to external sites (for example, Spotify, Apple Podcasts, YouTube, or Discord), those services may collect data in line with their own privacy policies. We have no control over how third parties handle your information.
Changes to this policy
We may update this privacy notice from time to time. Any changes will be posted on this page.