E2: Trust me, I'm a doctor

Dr. James Wilson is back—and this time the topic is trust. Jim shares what it’s like when families walk into the clinic sceptical, anxious, or armed with competing “expert” advice, and how he had to rethink his own approach: less authority-as-command, more humility, disclosure, and coaching. 

Mark and Howard connect the dots to policing, courts, and the wider attention economy—where simple narratives spread faster than complex truths. Together, they ask a hard question: if trust is falling everywhere, how do we rebuild it without surrendering expertise?